Online Courses Help

Blackboard (WebCT) Help

Use the links to the left in your efforts to solve your BlackBoard problems. The Student Helpdesk is available via phone, e-mail, or instant chat to help you if the solution can not be found on these pages.

To contact the student helpdesk send an e-mail to studenthelp@otcweb.edu. In the subject line reference the nature of the problem i.e. "forgot WebCT password" "WebCT login problems" etc.. Include as much detail as possible about the problem and always include your name and student ID# with the e-mail.

The helpdesk can also be reached by telephone 501.337.5000 ext 1183

Another resource available is the Blackboard web site. A section for students can be found here.

A brief tutorial can be viewed by clicking the banner below. You will need the latest version of Adobe Flash Player to view the tutorial. Get the Adobe Flash Player Here

BlackBoard Logo

Ouachita Technical College
One College Circle
Malvern, Arkansas 72104
(501) 337-5000 (Local) or 1-800-337-0266 (In State)
Have questions? Email us at: info@otcweb.edu